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OCEAN INVESTMENT GROUP; RAIN LEE KIDS Complaint - HORRIBLE
OCEAN INVESTMENT GROUP; RAIN LEE KIDS Complaint

OCEAN INVESTMENT GROUP; RAIN LEE KIDS Complaint

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HORRIBLE


This site has an official site, which is rainleekids.com and a ecrater. I purchased an that item still hasn't been shipped after 3 weeks. They said they would be deliver by Christmas, which would be more than A MONTH after my order was paid and confirm. Who said I need it by Christmas? I needed it for another occasion that happened to be before Christmas. I email them and opened a claim on paypal to get a refund ASAP it was obvious I wasn't getting my item before Christmas. They sent me an angry email. They did send me an angry letter before, when I ask when they would shipped, then angrily emailed me saying they had too many orders and were too busy and that it would be shipped by Christmas. I don't know, this was just one of the worse online retailers I've dealt with.


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Comments


thisismyusername says: (7 years ago)
 0
Thats Funny, Because I ordered something from "rainleekids" Dec 1st for Christmas, emailed them/YOU a week before Christmas because i had not received it yet and you told me it was guaranteed to be there by Christmas because you would send it priority to make sure I got it in time. Since then I have emailed again and again with NO RESPONSE, So now you can talk to paypal which will be refunding my money and coming after you!



cmont says: (8 years ago)
 0
At first I felt empathetic for this company after I received an email reply regarding my order status that their business had been severly effected by flooding in LA. However, I have yet to recieve this order placed December 11. I have sent two emails and haven't gotten a reply.

However, when I sent my original email- which I recieved the response above...my question was answered the same day. Which leads me to believe at this point they don't plan to send the product or a refund.

Don't purchase here!!!!



rainleekids says: (8 years ago)
 -1
Hello Public:
Email us for the verification of the (FEW out of MANY that HAVE) who have not read our Holiday Shipping time frames in place the day they ordered which they opted NOT to read...
Happy Holidays to everyone
www.rainleekids.com



rainleekids says: (8 years ago)
 -1
Read our Stated Holiday Website Policies in place PRIOR and WHEN you ordered. You were nicely and quickly refunded when you complained for no reason because YOU overlooked our Shipping Times for the Holiday




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